Shipping & Payments

Where and how you ship your products

  • Estimated delivery times
  • Who is responsible for delivery delays or address issues
  • What payment methods you accept
  • Any special conditions for bulk/custom orders

This policy helps customers understand what to expect after they place an order and prevents confusion around payment processing or shipping timelines.

✅ Why It’s Important (Detailed)

1. Manages Delivery Expectations

Letting customers know when they can expect their order reduces frustration and support emails like “Where’s my package?”

2. Reduces Disputes & Complaints

If there’s a courier delay, customs hold, or customer mistake in the shipping address, your policy makes it clear who’s responsible.

3. Shows Payment Security & Flexibility

Letting customers know you accept secure and flexible payment options (like Shopify Payments or PayPal) builds trust.

✅ Key Elements (Detailed)

1. Shipping Locations

Naqqash Sports LLC ships worldwide.

Standard shipping within the USA takes 3–5 business days.

International orders vary based on the destination and shipping method (e.g., sea freight or air courier).

2. Shipping Methods

We use trusted logistics partners such as FedEx, UPS, DHL, or USPS for air shipments.

Bulk shipments may go via sea cargo for cost efficiency.

Tracking information is provided once the order is shipped.

3. Shipping Costs

Costs are calculated at checkout based on the shipping address and order size.

For bulk orders, shipping is often quoted separately and confirmed by email.

4. Delivery Delays

Delivery dates are estimated, not guaranteed.

Delays due to weather, customs, or courier errors are outside your control.

Customers are responsible for providing accurate shipping addresses. If the address is incorrect and the shipment fails, they may need to cover re-shipping fees.

5. Payment Methods

You accept:

  • Shopify Payments (credit/debit cards)
  • PayPal
  • Visa / MasterCard / American Express
  • Manual bank transfers (for custom or bulk orders)

All payments are securely processed through SSL-encrypted platforms.

6. Custom/Bulk Orders

Full payment or an agreed-upon deposit is required before production begins.

Shipping time starts after manufacturing is complete.