PENDING Bat Mallet & Bat Grip Cone 2-in-1 - Made from Ash Wood by Naqqash Sports

Refund & Return Policy

At Naqqash Sports LLC, your satisfaction is our top priority. If you are not completely happy with your purchase, we offer a 10-day return policy from the date of delivery.

Eligibility for Returns

To be eligible for a return:

The item must be unused, in its original packaging, and in the same condition as received.

Returns must be requested within 10 days of the delivery date.

Proof of purchase or order confirmation is required.

Non-Returnable Items

We do not accept returns for the following:

Items marked as final sale

Customized or personalized products

Items that appear used, damaged, or altered

Refunds

Once we receive and inspect your returned item, we’ll notify you of the status of your refund.

If approved, a refund will be issued to your original payment method within 5–7 business days.

Note: Shipping charges are non-refundable.

Exchanges

We only offer exchanges for items that are defective or damaged.

If you need to exchange an item for the same product, email us at Naqqashsportsllc@gmail.com within 10 days of receiving your item.

Return Shipping

Customers are responsible for the return shipping costs unless the item is defective or the wrong item was received.

We recommend using a trackable shipping service or purchasing shipping insurance.

How to Start a Return

To initiate a return, please email us at Naqqashsportsllc@gmail.com with the following:

Your order number

Reason for return

Photos if the product is defective or damaged

Once approved, we’ll provide you with return instructions and the return address.

Shipping Policy

Shipping Locations

We currently ship to all 50 U.S. states, including PO Boxes, APO/FPO addresses, and U.S. Territories.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Shipping Rates & Delivery Time

Standard Shipping: 3–5 business days – Free on orders over $50 / $4.99 under $50

Expedited Shipping: 1–3 business days – $9.99

Overnight Shipping: 1 business day – $24.99

Note: Delivery estimates may vary slightly due to weather, carrier delays, or holidays.

Tracking Your Order

Once your order has shipped, you'll receive an email with your tracking number.

Please allow up to 24 hours for the tracking information to update.

Shipping Delays & Issues

Naqqash Sports LLC is not responsible for delays caused by the shipping carrier or incorrect addresses entered during checkout.

If you experience any issues, please contact us at Naqqashsportsllc@gmail.com and we'll do our best to help.

Lost, Stolen, or Damaged Packages

If your order is lost or arrives damaged, contact us immediately at Naqqashsportsllc@gmail.com so we can investigate and resolve the issue promptly.

Changing Shipping Address

If you need to change your shipping address, please reach out within 12 hours of placing your order.

After that, we cannot guarantee any changes.